Audiovisual Consulting | Learn Our Team's Credentials Including Crestron & Extron Certifications : ControlWorks

About ControlWorks

For decades, ControlWorks has been a top choice among audiovisual integration firms thanks to our vast experience and innovative solutions. We strive to ensure our programmers have the latest certifications, including Crestron, Extron, QSC and Biamp.

We’ve been trusted partners of audiovisual integrators and end-users large and small since 1998, providing our knowledge, experience and coding and commissioning services around the world. With core skill sets across a number of well-respected platforms, we can tackle the most challenging projects, and our skills and expertise set us apart from other audiovisual consulting companies.

Where we serve

We serve Audiovisual integrators, end-users, and owners of integrated systems in the USA and abroad. Our organization is headquartered in Cleveland Ohio, and we maintain an office in Boston Massachusetts. Our reputation is built on a solid foundation of putting our engineers in the field for final field verification and commissioning to ensure everything is working together as expected.

Company History

1998

Founded in a 144 square foot office by Jim Felderman in 1998, ControlWorks is well regarded throughout the industry for our knowledge and professionalism. ControlWorks has had the honor of being a Crestron Service Provider (CSP) program since its inception. Now entering our 23rd year, ControlWorks has a team of dedicated and skilled professionals operating out of fully-equipped offices in Boston and Cleveland.

Diversifying early on, we developed the PB-1000 BackBox for the Crestron CT-1000 touchpanel, filling the need for an inexpensive pre-construction box, the product was a instantaneous hit. Creating bullet-proof modules for popular sub-systems became another focus as more and more Dealers needed pre-packaged solutions to meet their deadlines.

2002

With an expanding project workload, we became a Limited Liability Corporation and opened an office in Boston, MA.

2003

In 2003 we saw again a dramatic increase in demand for quality, turn key Crestron programming, so we moved into 3500 square feet of new space more suitable for our growing operations. In 2004 we became the first CSP ever to exhibit at both the InfoComm (commercial) and CEDIA (residential) tradeshows.

2005 & 2006

Additional employees joined the ControlWorks Cleveland team in 2005 and 2006, leading to a need for additional office space — fortunately we had access to unfinished space which was rapidly modified to suit our growing needs.

2007

In 2007, we relocated our Boston office and added staff to meet growing commercial and residential demand in that market. Both offices have access to an impressive variety of test equipment and Crestron product to ensure the highest quality product is delivered to our customers.

2009

Thanks to a favorable real estate market, in mid-2009 we relocated our Cleveland office to 4100 square feet of glorious state-of-the art digs, built to suit our exact needs— and ensure our continued ability to meet changing demands from our customers and allow room for continued growth.

2013

We expanded our control system footprint to include Biamp certifications and continued our engagement by becoming one of the founding members of the Biamp BAIP program.

2016

We continued to expand our offering by achieving individual Extron certifications and becoming one of the inaugural members of Extron Qualified Independent Programmer (EQIP) program.

2020

We significantly extended our control system capabilities by incorporating the Q-SYS ecosystem, achieving the Q-SYS Control 201,Q-SYS Level 2 Certifications, and Q-SYS Quantum Certifications.

We Are Not Just Programmers

We offer a complete range of services to allow you to fully realize your or your client's vision. Think of us as a partner to help usher you through the many permutations of how to execute a plan. Let us know how we can help.

ControlWorks Believes Your Projects Data is Paramount

With your data as the lifeblood of our business we are dedicated to maintaining best-in-class IT infrastructure anchored with Dell and Cisco technologies. Business continuity and data availability are ensured through real-time data synchronization between Cleveland and Atlanta data centers, each with fully redundant power, cooling, and Internet connectivity capabilities providing greater than five nines (99.999%) reliability. This robust physical infrastructure — owned by ControlWorks — married with offsite backups and an extended retention policy, combine to ensure the highest level of protection for your projects.

Complementing our data protection and business continuity strategies, ControlWorks team members have complete access to our huge breadth of resources and institutional knowledge from their desks via site-to-site VPN, or from anywhere in the world via on-demand VPN connectivity.

Our custom source management platform and file sharing tools, combined with our project management platform allow us to exchange files with our clients and ensuring that team members have up to the minute information regarding your project and its assets.

Staff Profiles

Our staff has an amazing variety of backgrounds and long history of service with the company. Our youngest member of the team started in 2007!

Jim Felderman

President

(440) 449-1100 x1101

Jim, a Crestron Masters Certified Programmer - Silver (MCP-S) and Commercial Lighting Controls Certified, has worked in a variety of fields related to the control system market since 1984. He has spent time in the broadcast video production, security, industrial process control, and energy management industries. It was only after running his own custom audio/video shop that he realized his true love was control system design and programming. Wearing one big hat instead of many small ones was the driving force behind forming ControlWorks Consulting, LLC. Working with Crestron products since 1992 Jim saw the opportunity to provide design and programming services to the ever-growing residential and commercial integration market. Jim is a founding member and past Chair of the Crestron CSP Advisory Board.

full profile and certifications

Lincoln King-Cliby, CTS

Commercial Market Director
Sr. Systems Architect

(440) 449-1100 x1107

A Crestron Masters Certified Programmer - Diamond (MCP-D), Lincoln's interest in electronics was fostered at Chaparral High School in Temecula, California, where he served as technical director for the campus television station and supported various events in the campus performing arts center. Prior to moving to Ohio to pursue his love of winter weather, he studied Computer Science at California State University San Marcos where he joined the Classroom Technology Services team to design, engineer, install, and program audio-visual equipment installations for the campus. With a desire for continuing education, in 2013 Lincoln became Biamp Audia Certified.

full profile and certifications

Caleb Radecky

Online Products & Services Manager

(440) 449-1100 x1109

Caleb's path began when he took a seasonal technical position with the entertainment department at SeaWorld Cleveland. Shortly after the sale of SeaWorld Cleveland, he moved to Bose Corporation where he worked the retail end of residential home theater. Pursuing a desire in graphic design and control system programming, Caleb moved to ControlWorks in 2004. Caleb now leads several initiatives in the company as a Crestron Masters Certified Programmer - Silver (MCP-S). He provides residential and commercial programming services, residential systems design services, first tier module support, light graphic design for user-interfaces, DigitalMedia services, and Commercial Lighting Controls services. In an effort to provide excellence through education, Caleb became a Crestron Certified Master Programmer in 2009 and has attended every Crestron Masters class since then, in 2010 he became a DigitalMedia Certified Engineer and Designer (DMC-E DMC-D), and in 2012 he became Crestron Lighting Controls Certified (CLC-C).

full profile and certifications

Steve McNally

Residential Applications Engineer

(508) 695-0188 x2103

A Crestron Masters Certified Programmer - Gold (MCP-G), Steve's interest in electronics started when he was in his early teens. He pulled apart old stereos and VCRs just to see how they worked, and loved to build speaker enclosures with his high school friends. After graduating from High School Steve served in the U.S. Air Force for 7 years as a heavy equipment mechanic in Massachusetts, Montana, and Saudi Arabia. Upon leaving the Air Force, Steve was introduced into the custom installation industry. He started out with pre-wires then moving into trim and rack wiring. In 2003 he dove into learning as much as he could about Crestron programming and GUI design and has been hooked since. Working in our Boston office, Steve is proud to be a Crestron Masters Certified Programmer and a Certified Digital Media Engineer.

full profile and certifications

Certifications & Associations

ControlWorks firmly believes in continuing education by embracing manufacturer level training and certification to both maintain and expand our knowledge base.

Crestron Services Provider (CSP)

Crestron Service Providers (CSPs) are organizations that are trained and licensed by Crestron to provide design and programming services to Crestron integrators, enterprise customers and end-users who do not have these resources on staff. They are the only Crestron authorized independent programmers.